Marketing and Sales Questions

Q:

If Average Total Cost is declining then

A) The Marginal Cost is Less than Average Cost B) The Total Cost must also be Declining
C) The Marginal Cost is Greater than Average Cost D) The Average Fixed Cost curve must lie above the average variable cost curve
 
Answer & Explanation Answer: A) The Marginal Cost is Less than Average Cost

Explanation:
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Q:

Which of the following is not a selling expense?

A) Freight-out B) Advertising expense
C) Store supplies D) Office salaries expense
 
Answer & Explanation Answer: D) Office salaries expense

Explanation:

Office salaries expense would not come under a selling expense.

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Exam Prep: CAT
Job Role: Analyst , Bank Clerk

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Q:

Managing advertising, sales promotion and public relations :

what is public relations in marketing?

Answer

Public relations includes promotional activities that work to create a strong public image of the company. Public relations activities include helping the public to understand the company and its products. Public relations if done right can reach a large audience without the expensive cost of traditional advertising and marketing.

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Q:

Selecting and managing marketing channels :

On what criteria can channel members be evaluated for their proper selection?

Answer

The SCPCA method can be used to evaluate channel members.


a) Sales (S): How much sales each channel member can give within a cetain time frame


b) Cost(C): How much cost would be incurred for each channel?


c) Profitability(P): Which channel can give better profitability to the company?


d) Control(C): Whether company can have better control over its channel members or not.


e) Adaptability (A): Whether the channel alternatives are flexible enough to any changes or not. The channel meeting the objectives of the company is selected

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Q:

Marketing organisation:

As a consultant, what advice would you give a company while setting up its marketing department?

Answer

As a consultant , I would:


• Recommend structuring of the marketing department as per the demands of the different tasks, roles and responsibilities keeping in mind the cost(budget) factor as long as it fits within the budget of the company.


• Finding out and establishing the level of skills, duties and responsibilities of the employees via job descriptions and job specifications.


• Proper and regular supervision of the department to ensure its smooth functioning


• Determine the marketing functions of the department as per the requirements (advertising,distribution channels,promotional activities)

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Q:

Managing the sales force :

For a new salesperson, what are his training needs?

Answer

New salespersons needs:


a) He needs to know the information on company history, its policies, rules and regulations etc.


b) Details about the product- its features, usage , demand.


c) Systems and procedures as followed by the company. This may include the work timings, overimed, field work, work culture of that particular organisation etc.


d) Training on the basic ethics that need to be followed while selling a product.


e) He must know the basics of selling the different products of the company.

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Q:

What is marketspace?

Answer

Marketspace refers to an information and communication based electronic exchange environment. It is a relatively new concept in marketing. Since physical boundaries no longer interfere with buy/sell decisions, the world has grown into several industry specific marketspaces which are integration of marketplaces through sophisticated computer and telecommunication technologies.

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Q:

What is competition in terms of marketing?

Answer

Competition  occurs when two or more organisations act independently to supply their products to the same group of consumers.


There are mainly two cases when firms can compete. One is price where firms are selling identical or very similar products, they must compete on price with each firm trying to undercut the others. The other is differentiation. A non-price competition depends on making a product different from those of competitors and by giving it distinctive qualities that are valued by the target market. This might include branding, styling, special features or higher levels of customer service. Good competition provides more options to customers and also brings with it improved  customer services.

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