Competency Interview Questions


What is Competency?

Competency in simple terms can be described as an individual's ability to show their knowledge, skills and attributes at work. Examples of Key Competencies that the interviewer asks are: Teamwork, Responsibility, Decision making, Communication, Leadership, Commitment to career, Commercial awareness and Career motivation.

 

Interviewers ask questions describing a situation or task, questions can be from past experiences like 'give an example of when you have led a team?' , 'give an example of when you have overcome a problem at work?' , 'Tell me about a time when you failed to complete a task or project on time?'. Recruitment professionals believe that the best way to find out about a candidate's potential for future performance is to find out about examples of past performance. The best way to prepare for such competency questions is to refer a number of sample questions and answers or examples which help you understand the type of questions asked, understand the motive behind the question and prepare the best way you can answer for similar questions.

 

We have a large collection of sample questions on 'Competency interview' that are frequently asked in many interviews for your practice.


Q:

What types of people do you find it difficult to get on with?

Answer

When asking this question, an employer is n’t interested who you find it difficult to work with. They want to know what you do to ensure an effective working relationship with such individuals. 


A possible answer for this question could be: “I get on with all types of people, but get frustrated when working with those who don’t share my work ethic." 


In these situations, I find that by developing a good rapport the person, letting them know how important their contribution is to getting the job done, and appealing to their better nature………things get done.”

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Q:

Which of the following is not a RM principle?

A) Apply the RM process to situations where serious injury might occur B) Accept no unnecessary risk
C) Integrate RM into all phases of missions and activities D) Make risk decisions at the appropriate level
 
Answer & Explanation Answer: A) Apply the RM process to situations where serious injury might occur

Explanation:

Apply the RM process to situations where serious injury might occur is not a RM (Risk Management) principle.

 

Risk Management :: A decision-making process for managing day-to-day schedules when there are conflicts.

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Filed Under: Conflict management - Competency Interview
Exam Prep: Bank Exams , CAT
Job Role: Analyst , Bank Clerk

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Q:

Tell me do you consider yourself to be thoughtful, analytical or do you usually make up your mind fast? Give an example?

Answer

I mostly follow my intuitions with full belief in them. But the outcome decision is based upon the analysis of the situations. So for people around me i am an analytical person, which is true to an extent. I don't come to, even a simplest decision in a rush.

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Q:

How do you handle conflict?

Answer

When responding to conflict resolution questions, answer with confidence since you're being considered for a supervisory position where you will frequently be required to work in teams, delegate responsibilities, and handle difficult problems.


The following is an effective way to answer conflict resolution questions:


Before proposing a solution, I collect all relevant facts surrounding the conflict. Conflicts are often resolved if sufficient time is devoted to determining root causes, while disregarding trivial or irrelevant facts.


An effective answer can also be supplemented with the following response:


When resolving a problem between employees, I serve as a neutral third party. When needed, I establish rules of conduct. For an organization to operate efficiently, employees must be on the same page. At most organizations, bad feelings exist among some employees, so a manager is responsible for ensuring that employees are placed in situations where they're comfortable to focus on their job responsibilities. In other words, employees must be situated around others they can work with so productivity is not affected.

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Q:

Describe a situation in which you had to arrive at a compromise or guide others to a compromise ?

Answer

This question is designed to see how well you can mediate a situation and handle conflict. You want to come across as someone who can compromise when necessary. An interviewer wants to see that you can not only reach an outcome that is desirable for both sides of a conflict of interest, but also that you can understand where the other person is coming from. Empathy and understanding go a long way in any job and this is a good opportunity to show that you can put yourself in another’s shoes.

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Q:

How do you go about making an important decision affecting your career?

Answer

Career decisions are surely the toughest one and almost inevitable. I follow my instincts during any doubtful situations. b'coz in dilema u r not in the position to make a decision. what better guide can we get, other then our inner voice, during those difficult situations. This doesn't infact means that decision regarding the priority in life be left just to intuitions. Intuitions also needs input in the form of one's likes and dislikes. Goals proper set once, as such, go a long way in creating a good intuitive judgement.

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Q:

A tank-full petrol in Veeru’s Car last for 20 days. If he starts using 25% more every day, how many days will the tank-full petrol last?

A) 18 days B) 12 days
C) 14 days D) 16 days
 
Answer & Explanation Answer: D) 16 days

Explanation:

The analogy here is like this: Veeru has 20 lt of petrol and he uses 1 lt per each day and consumes it in 20 days. If he uses 1.25 lt every day, in how many days it will be consumed?
We considered 1.25 lt here because it’s 25% more than 1 lt.

The answer would be  20/1.25=16 days.

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Filed Under: Team Work - Competency Interview
Exam Prep: CAT , Bank Exams
Job Role: Bank PO , Bank Clerk

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Q:

Why Do Organisations Need Creativity?

Answer

Do businesses want employees at every level who develop ideas to solve problems and embrace opportunities?


Yes.


In a range of studies since 2003, The Accenture Institute for High Performance found that the highest performing companies in the world encourage staff at every level to solve problems to make things new and better.


The Ernst & Young Connecting Innovation to Profit report (2010) found that fast-moving, agile companies recognise the importance of creative thinking skills, concluding that “the ability to manage, organise, cultivate and nurture creative thinking is directly linked to growth and achievement."


The IBM Global CEO Survey 2010 interviewed more than 1500 CEO’s from 60 countries and 33 industries, concluding that creativity is the most important leadership trait for the future. They suggested that “more than rigor, management discipline, integrity or even vision – successfully navigating an increasingly complex world will require creativity.”

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